Français |
|
|
Español |
|
|
Italiano |
|
|
Operation
- A center for free and independent access
- The center has free and independent access, which means that no commercial activities can be practices within the
confines of the building, and no social restraints will be organized: one can visit a Cité des Métiers without
justification or registration in an organization.
- The partners participate to diffuse information that is as complete as possible, not selected publicity that favors there own institution.
- Finally, the public service missions of the Cité des Métiers cannot be conceived by relaying national or European
politics. These activities are founded by the institutions in charge of these complete politics, by the partnerships with
public or private organizations.
- Services centered on the needs of the users
- A Cité des Métiers is centralized on the demands, questions, and problems of the user, not on the institution and its
services : this considers not completing the « performance » of the institution, but that the user can unlock their
problem, get a sense of themselves, and adapt a strategy thanks to the most information and advice available.
- The center operates without set meetings: considers the time of the user, the urgency of their questions, or the stage
they have gone through with the aid of counsel and resources.
- As early as the first perception, the user needs to feel that the center is made for him (her). This brings particular
attention to the atmosphere, architecture, furnishings, and decor, which need to show respect for the user.
- A place founded on the plurality of points of view and approaches
Becoming better role-players in your professional life assumes for the user a transition, a time of reflection, and a
personal progression of multiple frameworks adapted to different stages of the professional life. Therefore, a Cité des
Métiers is not a specialized approach for one type of person or service. It is a multipartner platform covering all fields
of the professional life. A Cité des Métiers does not work alone; it functions under a cooperation, an association of
efforts, competences, and points of view to help find answers for the users' questions. For example the approach of an
employment counselor can overlap that of orientation counseling to clarify a career choice. The user can, in light of this
plurality of perceptions, reposition their approach to take on many discussions. To operate, a permanent effort of
mutualization of knowledge and proficiencies is assumed on the part of the counselors.
In a Cité des Métiers center, one can return at different stages of their professional choices to : - Inform themselves of existing plans,
- Choose a service, having knowledge of its design,
- Use other services.
The services offered here exceed that of specialized institutions in the field of the professional life, and they propose a
change in services offered by other organizations. They are designed to give the user a better transition in and out of
existing services, and to center on initial demands of the users.
Finally, a Cité des Métiers is open to all approaches as gateways to clearly formulated questions, or for expressed
problems of those who do not know how to formulate their question, therefore it is a shift in the methods and services
offered. - A public center for welcoming and progressive discussions founded on the qualities of listening and counseling
- Counseling is not analyzing or dictating
The objective of autonomy for users is what justifies the existence of a Cité des Métiers. Therefore, discussions must
aid the user in developing strategies for action, and in no case decide for them. For it to be truly counseling, the
counselor cannot have investment, control, or decisions. This is what permits the public to readapt a request that
elsewhere has been taken charge of by the institution. - Respect for anonymity and voluntary participation
This unconditional rule corroborates the absence of control or dictation: for the choice to work, it is necessary that a
liberal discussion is expressed. The discussions operate in a framework of reciprocal anonymity (of the user and of the
counselors' member institution), so that the qualities of listening and counseling take priority.
- A place founded on the interaction of counseling and resources
A Cité des Métiers is a center of integrated endeavors, where the conjunction of counseling and resources is played
out. The variety and extent of the documents are indispensable conditions for the public to be able to make their own
opinions, discover unknown information, and to open new forms of orientation, introduction, and training.
But without the presence of counselors, all can be reduced to a multiplicity of tools which are difficult to access, and
for the user to become less autonomous. It is better to have a mix of counseling and resources that favors a process of
learning established by an alteration between independent research in the resource center, and a guided approach in the
counseling area. This condition can create, more than solely assisting, a place of autonomy for all users.
|
Download :
The charter 
